Vaikora for E-commerce AI

E-commerce AI agents touch payment data, customer accounts, inventory, and pricing. Vaikora enforces deterministic policy on every agent action with PCI DSS-aligned presets and a SHA-256 audit chain.

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Payment-card data protection

The Vaikora MDP module blocks card PANs, account numbers, and other PCI-scope data from leaving the perimeter in agent prompts. The PCI DSS preset ships the logging and evidence configuration auditors ask for.

Price and inventory approval policies

Define which agents can change which fields. Read of public catalog: auto-approve. Update of inventory: developer Slack approval. Bulk price change or product delete: SecOps escalation with the agent held in WAIT state.

Customer-facing chat governance

Storefront chatbots that recommend products or troubleshoot orders pass through the same policy pipeline. PII redaction inline, prompt injection blocked, escalations routed to human agents.

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